Privacy policy

Privacy Policy

Last updated: January 26, 2026

vapesgnoworder.com operates this online store to provide you with a seamless shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and protect your personal information when you visit, browse, or make a purchase from vapesgnoworder.com.

1. Personal Information We Collect

We collect personal information necessary to fulfill your orders and improve your shopping experience, including:

  • Contact Details: Name, shipping address, billing address, phone number, and email address.

  • Transaction History: Items viewed, cart additions, order history, and return/exchange records.

  • Device & Technical Data: IP address, browser type, and network connection details.

2. How We Use Your Information

We use your personal data to:

  • Fulfill Orders: Process payments, arrange shipping, and handle returns or exchanges.

  • Customer Communication: Provide customer support and respond promptly to your order inquiries via WhatsApp.

  • Security & Compliance: Detect and prevent fraudulent transactions or illegal activity to ensure a safe shopping environment.

3. Sharing & Disclosure of Information

We only share your information with trusted third parties necessary to operate our store and services:

  • Shopify: Our e-commerce platform provider powering this store.

  • Delivery Partners: Local couriers and logistics providers ensuring your orders are delivered to your Singapore address.

  • Legal Obligations: When required by law or legal proceedings to protect our legal rights.

4. Your Rights & Data Security

Depending on local regulations, you have the right to access, update, or request the deletion of your personal information.

While we implement standard technical security measures to safeguard your data, please note that no method of transmission over the internet is 100% secure.

5. Contact Us

If you have any questions about our privacy practices or wish to exercise your data rights, please reach out via WhatsApp (recommended for the fastest response) or email:

  • WhatsApp Support: wa.link/mvapesg

  • Email: egg06248@gmail.com

  • Address: 432A Bukit Batok West Avenue 8, Singapore 651432